Pallid Blue

Privacy Policy

Privacy Policy

Pallid Blue Studio understands the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how Pallid Blue Studio uses and protects any information that you give us on any platform and other offline sources of our Company. Pallid Blue Studio is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure, and protection of your information when you use our Platform. This Privacy Policy applies to current and former visitors to our Platform and our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Pallid Blue Studio may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Definitions:

The terms “Pallid Blue Studio”, “Company”, “we”, “us”, and “our” refer to. The terms “you” and “your” refer to the users of our website. The term “Group” denotes any entity that is controlled by, controls, or is under common control with another entity, directly or indirectly, or, in the case of a natural person, includes any relative as defined under the Companies Act, 1956 and the Companies Act, 2013, to the extent applicable. The term “Services” refers to any services offered by Pallid Blue Studio whether on the Pallid Blue Studio Platform or otherwise. The term “Policy” refers to this Privacy Policy. Please read this Policy carefully before using the Pallid Blue Studio Platform or submitting any personal information to Pallid Blue Studio. This Policy is integrated within and must be read in conjunction with our Terms of Use.

Information We Collect from You:

Contact Information:

We may collect your name, email address, phone number, and address.

Information You Post:

We collect information you post in public areas on the Pallid Blue Studio Platform or on third-party social media sites affiliated with us.

Usage and Preference Information:

We track how you interact with our Services, including your preferences and settings. The Pallid Blue Studio Platform includes advertising services that may gather your activity and browsing history both on our platform and across third-party sites, including information collected via cookies, pixels, widgets, plug-ins, and buttons.

Transaction Information:

We document details about your transactions and usage of our Services, such as URLs, the types of services requested or provided, comments, domain names, search results selected, click counts, pages viewed, sequence of pages, session duration, service dates and times, charges incurred, promo codes applied, navigation methods from the page, and any phone number used to contact our customer service.

Stored Information and Files:

The Pallid Blue Studio app may access metadata and other details associated with files on your device, such as photos, audio and video clips, personal contacts, and address book information. With your consent, we may collect names and contact info from your address book and calendar to facilitate interactions through our services and for other purposes stated in this Policy or at the time of collection. If you are a partner company, we also record call details, SMS details, and location from your service-providing device.

Demographic Information:

We may gather demographic data about your interests and activities, events you attend, and surveys you participate in.

Other Information:

We collect details about your IP address, browser type, referring site, visit duration, accessed pages, and subsequent site visits. We may also gather information about the mobile device and operating system you are using.

By using the Pallid Blue Studio Platform, you consent to the collection and use of your information as described in this Policy. We reserve the right to make changes to this Policy at any time. Any changes will be posted promptly on this page.

Ways of Collecting Information:

We Collect Information Directly From You:

We gather information directly from you when you register on the Pallid Blue Studio Platform. Information is also collected if you post a comment on our platform or inquire through phone, email, or other communication methods.

We Collect Information from You Passively:

We use tracking tools like Google Analytics and Google Webmaster to collect data about your interactions with our website.

We Get Information About You from Third Parties:

We may receive information about you from third parties, such as other users, partners (including advertising partners and analytics providers), search information providers, or our affiliated companies. This can also include information from other websites or apps that we operate or other services that we provide. Users of our Advertising Services and other third parties might share information with us, such as cookie IDs, device IDs, demographic data, interest data, and details about your interactions with content on third-party websites, services, or apps. For instance, our Advertising Services users can also share customer list information (e.g., email or phone number) with us to create customized audience segments for their advertising campaigns.
When you connect to the Pallid Blue Studio Platform using your social network service (SNS) account, or connect your SNS account with the Services, you consent to our collection, storage, and use, as described in this Policy, of the information that you make available to us through the social media interface. This may include, but is not limited to, any information you have made public through your social media account, information that the social media service shares with us, or information disclosed during the sign-in process. Please review your social media provider’s privacy policy and help center for more details about how they share information when you connect your account. If you are a partner company, we may also receive feedback and ratings from other users.

Use of Your Personal Information:

We Use Information to Contact You:

We Use Information to Contact You:

We Use Information to Fulfil Contracts:

We may use the information you provide to fulfill our obligations under contracts you’ve entered into with us, providing you with the requested products and services.

We Use Information to Respond to Your Requests or Questions:

Your information may be used to confirm your registration and to provide the services you have requested from us.

We Use Information to Improve Our Products and Services:

We Use Information to Improve Our Products and Services:

We Use Information to Analyze Trends and Customer Interests:

We might use your information to enhance our website and services, integrating data from third parties for a comprehensive understanding. We might offer you details on services similar to those you use based on your interaction with us, especially if you are a registered user, through emails, SMS, or calls.

We Use Information for Security Purposes:

Your information may be utilized to safeguard our company, our customers, or the Pallid Blue Studio Platform.

We Use Information for Marketing Purposes:

We might send you details about promotions, special offers, or new launches. This could include information on our products or third-party products we think might interest you. Additionally, we assess the effectiveness of our advertising and strive to deliver advertising that is most relevant to you.

We Use Information to Send You Transactional Communications:

We may send you emails or SMS regarding your account or transactions you have made.

We Use Information as Permitted by Law:

We may combine information from third parties with information you provide and information we collect about you for the aforementioned purposes. We also anonymize and/or de-identify information which allows us to use and share such information without restrictions. This includes analyzing log files from our Pallid Blue Studio Platform, which helps us manage our services, understand user behavior, enhance our offerings, and gather broad demographic information.

Sharing/Disclosure/Distribution of Your Information with Third Parties:

We Share Information with Service Providers:

We may share your information with vendors, consultants, marketing partners, research firms, and other service providers or business partners who perform services on our behalf. For instance, your information may be shared with external agencies to send you emails, messages, or push notifications related to our Services, to help analyze and improve our service usage, to process and collect payments, or to conduct surveys or sweepstakes on our behalf. Some of these vendors may be located outside of India.

We Share Information with Advertisers and Advertising Networks:

We collaborate with third parties, such as network advertisers, to display advertisements on the Pallid Blue Studio Platform and third-party websites or other media (e.g., social networking platforms). These third parties may use tracking technologies like cookies, JavaScript, and web beacons to measure ad effectiveness and personalize advertising content. You cannot opt out of ads on the Pallid Blue Studio Platform, but you can opt out of interest-based advertising on third-party sites and through third-party ad networks. Opting out will prevent you from receiving personalized ads from these networks, which use your browsing information across multiple sites. If you delete your cookies or change devices, your opt-out may not persist.

We Share Information with Our Business Partners:

We may share your information with third-party service providers that assist us in offering our services. They may use the information according to their privacy policies. For instance, when you place an order through the Pallid Blue Studio Platform, we share your information with the vendors to facilitate your order processing as though you had ordered directly from them. If you provide a mobile phone number, we may use it to send you updates about your order status.

We Share Information with Other Users:

If you are a service partner, we may share your name, phone number, and profile picture (if applicable), along with tracking details with other users to facilitate service provision.

We May Share Information for Legal and Safety Reasons:

We may share your information if required by law or to protect our interests. This may include:
  • Complying with legal processes or laws;
  • Detecting and preventing fraud, identity theft, and other illegal activities;
  • Responding to claims that content violates third-party intellectual property rights;
  • Enforcing our Terms of Use and other agreements;
  • Protecting the rights, property, or safety of Pallid Blue Studio, our customers, or others, including exchanging information with other companies for fraud detection and credit risk reduction.

    • We May Share Information for Business Transitions:

    If part of our business is sold, we may transfer our customer list as part of that transaction. We may also share your information with any current or future member of our “Group” or affiliates for internal business purposes.

    We May Share Your Information for Reasons Not Described in This Policy:

    If we need to share your information in ways not covered by this Policy, we will notify you and obtain your consent before doing so.

    Your Consent:

    By using the Pallid Blue Studio Platform and the Services provided, you consent to the collection, use, transfer, and sharing of your information as described in this Policy. If you disagree with this Policy, please refrain from using the Pallid Blue Studio Platform.

    Cookies and Similar Technologies:

    Pallid Blue Studio, along with our third-party partners, utilizes cookies, pixel tags, web beacons, mobile device IDs, “flash cookies,” and similar technologies to gather and store information regarding your use of our Services and interactions with third-party websites. Cookies are small files that are saved on your browser or device by websites, apps, online media, and advertisements. We employ cookies and similar technologies for various purposes, including:
  • Authenticating users;
  • Remembering user
  • preferences and settings;
  • Determining the popularity of content;
  • Delivering and measuring the effectiveness of advertising campaigns;
  • Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.
    A pixel tag (also known as a web beacon or clear GIF) is a tiny graphic with a unique identifier, invisibly embedded on a webpage (or in an online ad or email). It is used to count or track activities like activity on a webpage or impressions or clicks on ads, as well as to access cookies on users’ computers. We use pixel tags to assess the popularity of our various pages, features, and services. We also include web beacons in email messages or newsletters to check if messages have been opened and to gather other analytics. To adjust your cookie settings, please visit your browser’s settings. By using our Services and setting your browser to accept cookies, you are agreeing to our use of cookies as described here. We also permit third parties to provide audience measurement and analytics services for us, to serve ads on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit the Pallid Blue Studio Platform and our Services, as well as when you visit other online sites and services. For more detailed information regarding our use of cookies and other technologies, including how to manage your preferences, please refer to our Cookie Policy.

    • Data Security Precautions:

    We employ appropriate technical and security measures to safeguard the information we collect. We use vault and tokenization services provided by third-party service providers to protect the sensitive personal information you provide. 

    Email Opt-Out:

    You have the option to opt out of receiving marketing emails from us. To discontinue receiving promotional emails, send a request to [admin@pallidblue.com]. Processing your opt-out request may take a few days. Note that even if you opt out of receiving marketing messages, we will still send transactional messages via email and SMS regarding your interactions with us.

    Third-Party Sites:

    The Pallid Blue Studio Platform may include links to external websites. Clicking on these links may redirect you to websites outside our control. We do not govern the personal information collected by these third-party websites nor are we responsible for their content or practices. It is important to read the privacy policies of these websites as they are not covered by our policy.

    Grievance Officer:

    In compliance with the Information Technology Act, 2000 and applicable rules, the contact details of our Grievance Officer are provided below:
    Name: Rimpa Mondal
    Address:
    Email Address: admin@pallidblue.com

    Jurisdiction:

    Your use of the website and any disputes arising from it, including privacy disputes, are governed by this Policy and our website’s terms of use. Additionally, disputes under this Policy are governed by the laws of India. Data from the Pallid Blue Studio Platform is stored on cloud platforms provided by [Service Provider Name]. These platforms may store data on servers, and they have security measures in place to protect against the loss, misuse, and alteration of the information. For more details on these security measures, refer to the service provider’s privacy policy or contact their data protection/privacy/legal team if you have questions or concerns about their security practices. If you have any inquiries regarding the processing or usage of your information or other privacy concerns, please contact our Grievance Officer at the details provided above or email us at [admin@pallidblue.com]